No important decision should be made without first doing your homework, that includes the decision of choosing an HVAC contractor. You’ll want to secure a contractor that will listen to you and make certain they are meeting all your home comfort needs.
HVAC installation isn’t a good candidate to be a DIY project. It’s important to secure a contractor that is highly skilled in many areas. They will figure out your home’s load calculation, pull permits to make sure local codes are met, check piping and plenty of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get subpar performance from your system.
The professionals at Mayeuxs AC & Heating have put together some questions to ask to help you on your quest of finding your ideal HVAC contractor.
Do they have references or referrals?
If you’re looking to work with a company they should be able to furnish you with a list of recent customers that can verify the quality of their work. After obtaining that you can call and ask them about their recent HVAC projects, if they are happy with the results and if they would choose the company again in the future.
You can also check with sources like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Looking up a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that utilizes the expertise of over 60,000 professionals and 4,000 businesses. Contractors that are members of ACCA are serious about their profession and will happily provide you with referrals.
An additional option is enlisting the help of your friends on social media. These recommendations are received from people you know and trust. You’ll most likely not only get feedback on what contractors to use, but also who to avoid. If you’re looking for suggestions from your neighbors, nextdoor.com is literally a social network of your neighbors.
Are they NATE-certified?
If your contractor is NATE-certified you can guarantee that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. In order to become NATE-certified a technician has to pass specialized and real-world tests that were developed by a committee of the top industry experts.
Are they properly licensed and insured?
Almost every state requires licensure for HVAC contractors. This assists in protecting consumers from companies that use unqualified workers. A quick online search will show you whether your state requires a license or not. If you reside in a state the requires a license and your contractor doesn’t have one, look elsewhere to avert any issues.
When to ask these questions?
The best time to secure a quality HVAC contractor is before anything breaks down. If you get your system checked when it’s functioning properly and get your annual maintenance scheduled to keep it running properly.
A relationship built on trust and experience is important to us at Mayeuxs AC & Heating in Norco and St. Charles Parish. Our professionals would be happy to answer any questions you may have about home comfort. Give us a call at (985) 764-2426 or set up an appointment with us using our online scheduler.